Support
Need help with TalkingMeow? We're here for account, billing, and technical questions.
Contact us
- Email: [email protected]
- Privacy / data requests: [email protected]
In-app support
Signed-in users can open the gear icon → Settings → Contact Support in the iOS or Android app.
Billing & subscriptions
Subscriptions (Micro, Pro, Premium) and credit packs are managed through the Apple App Store or Google Play. To cancel, change plans, or request a refund, use your device's subscription settings or contact the store directly.
See our Terms of Service for plan details.
Account & data
Export or permanently delete your account from the gear icon → Settings → Export my data or Delete account. See our Privacy Policy for retention and your privacy rights.
Common issues
- Translation failed: Check your connection. Clip limits: 30s (Free), 90s (Micro), 5 min (Pro), 1 hour (Premium).
- Subscription not active: Tap Restore Purchases on the paywall, or contact support with your store receipt.
- Delete a video: Open History, swipe or tap delete on any analysis to remove it immediately.
- Push notifications: Enable notifications in device Settings for TalkingMeow.